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What does my withdrawal status mean?

Every withdrawal status explained.

What you see

What it means

Sent

Your coins are on their way.

Waiting for confirmation

We're waiting for the network to confirm. No need to send again: we'll let you know when it's done.

Payment on hold

The money has left your balance, and our team is checking the payment. We know waiting isn't fun, but this check keeps your money safe. We'll let you know the result.

Payment failed

Your money is back on your balance.

Not enough balance

Your balance doesn't cover the amount plus the network fee. Try a smaller amount, or add money first.

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