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Notifications

What we notify you about, and how to manage it.

We only message you when something important happens with your money or your account or with the service. No ads, no spam.

You'll get a push notification when:

  • money arrives in your account or leaves it

  • your card is charged, declined or refunded

  • your card needs a confirmation code for a payment

  • your verification status changes

  • something changes in your account security, for example a new phone is linked

Missed one? You can find them all in the app: just tap the bell on the Home screen.

Turning notifications on or off: open your phone's settings, find ArtPay, and change Notifications. We really recommend keeping them on, because card confirmation codes come this way. Without them, some online payments can't go through.

By email, we only send a few messages: a welcome email, an alert when a new phone is linked, a confirmation if you close your account and important service updates.

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