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How to contact support

Getting help from our team in the app.

We're here to help! The fastest way to reach us is the chat in the app.

  1. Tap your photo on the Home screen.

  2. Tap Contact support.

You'll chat with our team right inside ArtPay.

Can't sign in because your account is blocked? Tap Contact support on the blocked screen. You don't need to sign in for that.

One important thing: our team will never ask for your passcode, your full card number, your CVV or a card confirmation code. Never share these with anyone, even if they say they're from ArtPay.

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